This Service Manager role is a permanent, full-time opportunity with a market-related salary. As a reviewer, it’s clear the position offers stability with the added bonus of professional development. The job sits at the heart of client operations, making it a great fit for those looking to make a visible impact.

What Does a Service Manager Do?

The day starts with managing multiple shipments for international clients, particularly those dealing with medical equipment. You’ll coordinate with various internal teams, track compliance, and act as the company’s face to clients and partners. Your core responsibilities include ensuring timely deliveries, solving problems, and keeping customers satisfied. Good communication and a knack for multitasking are crucial in this fast-moving environment.

Pros of the Service Manager Role

You get to work with international stakeholders, giving you experience with cross-border business. Moreover, the opportunity to become an expert in compliance and logistics can offer long-term career value. The job is well-suited for energetic, resourceful professionals who enjoy creative problem-solving, and the company places great importance on mentorship and team collaboration.

Cons of the Service Manager Role

The need for high attention to detail and constant coordination with stakeholders can be demanding. If you’re not comfortable juggling several shipments or handling last-minute challenges, it may not be your ideal fit. Additionally, work experience in logistics or commerce is preferred, so some candidates may find the entry bar a bit high for their first role in the industry.

Final Verdict – Is This the Right Job for You?

If you’re organised, pro-active, and thrive on working with international teams, this Service Manager position delivers real career growth. The role rewards initiative, resourcefulness, and a desire to connect with clients. For the right candidate, it’s a chance to shine and develop as a professional, all while being an essential team member.