If you’re seeking a dynamic role in insurance, the Client Service Advisor – FIP position offers notable flexibility and career advancement. This is a hybrid job, allowing you to work both remotely and from the main office as needed. While the salary is not explicitly listed, you can expect compensation to align with industry standards for candidates meeting key requirements such as FAIS and IISA registration, plus a minimum of three years’ related experience. Joining this team means engaging with experienced professionals and taking charge of client relations in fast-paced account management settings.

Key Responsibilities: A Typical Workday

Every day, you will act as the primary contact for clients, handling their policy renewals, queries, and requests. Contributing to the client life cycle from onboarding to renewal, you’ll also support cross-selling initiatives and work with the broader team to provide an excellent service experience. Tasks include preparing renewal documentation, communicating with insurers, and managing policy changes. You will also facilitate client planning meetings and handle the credit control process. Attention to detail and efficiency are essential as you check and produce important client documentation.

Highlights: The Positives

This position stands out for its flexibility, with hybrid working options supporting a healthy work/life balance. The employer fosters a supportive and inclusive environment with ongoing learning opportunities. Additionally, employees benefit from wellbeing perks like dedicated days for personal health, along with comprehensive benefits. The company champions innovation, ensuring that colleagues continuously grow and stay connected to industry changes.

Potential Drawbacks

While the job offers many perks, it requires strict compliance with regulations and a need to operate effectively under pressure. With a heavy focus on adherence and accuracy, tasks can sometimes feel repetitive. You’ll also be expected to quickly adapt to changing client demands and deal with complex documentation, which may be challenging for those new to the sector. Some applicants may find the registration requirements a high barrier for entry.

Final Verdict

The Client Service Advisor – FIP role is ideal if you’re ready to step up your insurance career within a supportive team and flexible setting. Organised professionals who appreciate both structure and personal growth will thrive here. To move forward, ensure you meet the job’s regulatory criteria for a smooth application process.