The Tele-Counsellor role at SIEC Education Pvt. Ltd. is a full-time, on-site position with a competitive salary that typically ranges from INR 5,00,000 to 18,00,000 per annum. The job focuses on interacting with students and parents to provide personalised counselling for those seeking education opportunities abroad. A bachelor’s degree in psychology, education, communication, or a related field is required, and proficiency in English is essential.

Core Responsibilities

This role involves consistent communication with students, answering questions about academics abroad, and offering guidance on selecting institutions and career pathways. Recording and managing details about every interaction is important to ensure follow-ups remain timely and relevant. Tele-Counsellors are also tasked with advising on test preparation and admissions processes, ensuring students receive the right information and support throughout their journey. Excellent customer service is an ongoing expectation, making the candidate’s day dynamic and impactful. Organisational and multitasking skills are necessary for managing multiple client cases efficiently.

Advantages of the Position

This job offers direct exposure to a consultative environment, building valuable communication and advisory abilities. With responsibilities focused on international education systems, you gain insights relevant across the industry. The salary range is attractive for those early or mid-career, with opportunities for advancement and skill development. The role is best suited to those who enjoy helping others achieve academic dreams and want a stable, growth-oriented workplace. Candidates with foreign language skills may have an edge, increasing their versatility.

Potential Drawbacks

The position requires strict accuracy in record-keeping and managing ongoing follow-ups, which can sometimes be stressful. Tele-Counselling demands long periods on calls, which may not suit everyone. Juggling multiple clients in a fast-moving environment needs constant focus and may lead to work pressure, especially during student admission seasons. Soft skills are crucial; those who struggle with communication or multitasking may find the job demanding. Meeting performance targets could become a challenge if organisational systems are not followed.

Final Verdict

The Tele-Counsellor role is an excellent option for empathetic communicators who are passionate about guiding students. With professional growth, industry insights, and a robust salary package, this position is both rewarding and challenging. If you’re eager for a people-focused, evolving advisory career, this role will provide the stability and opportunities you need.