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Partner Account Manager
Lead end-to-end logistics operations, resolve issues, ensure accuracy in documentation and billing, and foster strong client relationships. Competitive salary & growth.
Are you seeking a dynamic, onsite, full-time role within logistics management? The Partner Account Manager at Scan Global Logistics offers a competitive salary estimated between Ksh 190,000 and Ksh 290,000 per month. This position is well-suited for individuals who are passionate about operational excellence and client service within the logistics industry.
This role is dedicated to the comprehensive management of client shipments, requiring seamless cooperation across internal teams and external partners. As a Partner Account Manager, you will be central to daily operations, compliance, accurate billing, and fostering solid client relationships while supporting business growth.
Applicants should have a Diploma or Degree in Logistics, Supply Chain Management, or Business, with at least 5 years’ experience in the field. Strong knowledge of local logistics regulations and systems is essential, alongside advanced organisational and communication skills.
Role Responsibilities
The main focus is on managing shipments from initiation to delivery, ensuring all operations meet strict guidelines and client expectations. Your work will involve regular interaction with customs, transport, and internal teams.
Key tasks include reviewing documentation, securing permits, and guaranteeing billing accuracy. You will also monitor shipment progress and proactively address any operational obstacles or compliance concerns.
Maintaining timely and effective communication with clients is crucial. Keeping clients regularly updated and resolutely handling their queries ensures satisfaction and ongoing trust in your service delivery.
Upholding data accuracy in both operational and billing systems is pivotal, with file management and prompt archiving being part of the workflow. The position also demands active participation in process improvement initiatives.
Collaboration with cross-functional teams—Finance, Operations, and Commercial—is routine. Your input will aid in new client proposals and enhance current offerings, demonstrating your value beyond core operations.
What Makes This Role Attractive?
One of the standout features of this job is its competitive salary. For professionals looking to grow their career in logistics, this position provides both financial and professional incentives.
Additionally, the scope for learning and professional development is impressive. You’ll interact with various stakeholders and manage challenging, impactful projects that expand your expertise.
Potential Downsides
The responsibility level is high, with substantial pressure to meet deadlines and adhere to compliance standards. Managing multiple tasks simultaneously can be demanding.
Workload fluctuations are part of the logistics sector, which may require long hours during peak periods or when resolving unexpected issues. Balancing priorities is essential.
Final Verdict
In summary, this Partner Account Manager role is ideal for accomplished logistics professionals motivated by operational challenges, excellent client service, and continuous improvement. The salary, learning opportunities, and room for impact are substantial, balanced against a demanding workload.